Policies

Commitment to equal opportunity Commitment to equal opportunity

The Company is committed to the principle of equal opportunity in employment. The Company's policy is that no job applicant and no employee shall receive less favorable treatment than another on the grounds of gender, age, disability, family circumstances, marital status, being lesbian or gay, race, colour, nationality or ethnic or national origin, trade union activity or religion and none shall be disadvantaged by conditions or requirements other than on a genuine occupational requirement basis.

In addition to its moral responsibility the Company recognises its obligation under the Sex Discrimination Act 1975 , the Race Relations Act 1976 (particularly section 71), the Disabled Persons (Employment) Act 1944 , and the Equal Pay Act 1984 and all subsequent amendments.

As an employer the Company is committed to take positive action to eliminate discrimination and to redress imbalances in order to provide genuine equality of opportunity.

The Company recognises that services need to be delivered by a work force that reflects the diversity of the community and it is necessary therefore for these groups to be represented at all levels and within all types of work. The policy and its practice will be continually monitored to ensure its effectiveness.

Employment practicesEmployment practices

The Company will actively promote equal opportunity through the application of employment policies which will ensure that individuals receive treatment which is fair, equitable and consistent with their relevant aptitudes, potential, skills and abilities.

The Company will ensure that individuals are recruited, selected, promoted and treated on objective criteria, having regard to relevant experience, potential skills and abilities. In particular, no applicant or employee will be placed at a disadvantage by requirements or conditions which are not necessary to the performance of the job, or which constitute indirect unfair discrimination.

All service conditions will be reviewed to ensure that they do not discriminate against any particular group, but provide for the varying needs of the entire work force. Any prospective employee who wishes to complain about the application or non-application of the policy may contact the Partners.

Employment practicesHealth and Safety

1. Policy

1.1 It is the policy of the Company to provide and maintain a healthy and safe working environment for all Company employees, customers and members of the public.

1.2 The Company recognises that it has a moral and economic duty, as well as its legal obligation, to take all reasonably practicable steps to control risks arising in the workplace.

1.3 The Company believes that this can be best achieved by close co-operation with its customers as well as between management and employees.

2. Objectives

2.1 To comply with the requirements of the Health and Safety at Work etc. Act (HASAWA) 1974, relevant subordinate legislation and approved codes of practice Management of Health and Safety Regulations.

2.2 To establish, maintain and review safe working practices which assess the risks to employees and set out the measures to be taken to ensure the health, safety and welfare of employees and others who may be affected by such activities.

2.3 To bring such risks to the attention of affected personnel and to provide adequate and competent supervision of all activities involving risk.

2.4 To consult with staff and provide training in general health and safety, safe working practices and dealing with specific risks as relevant. To ensure that such training is updated as required.

2.5 To provide and maintain equipment and safe systems of work which are, so far as is reasonably practicable, safe and without risks to health.

2.6 To take consideration of health and safety matters when purchasing new plant and equipment and occupying or vacating premises or when planning new business ventures.

2.7 To maintain accurate records of accidents and injuries and to use such records in the development of safe working practices to eliminate, so far as is reasonably practicable, the hazards leading to such accidents.

2.8 To take all reasonable steps to ensure compliance with this Policy by all employees and other persons undertaking work on behalf of the Company or who are on its premises.

3. Responsibilities

3.1 The Partners have overall responsibility for health and safety within the Company and for defining Health and Safety Policy. This includes:-

a) operational health and safety;

b) ensuring that health and safety procedures are being effectively applied and for investigating all accidents and devising preventative measures;

c) reviewing safe working practices for continued suitability in line with Company procedures and for the provision of relevant training.

d) health and safety of Company and Customer employees and the general public while on the Customer's premises;

e) carrying out risk assessments ‘on the job' as applicable.

3.2 All Employees are responsible for :-

a) following safe working practices as laid down, and to use all equipment provided by the Company properly;

b) for working safely at all times to prevent injury to themselves or others and loss or damage to Company assets;

c) bringing potential hazards in the workplace to the attention of the Partners.

 

Employment practicesQuality policy statement

1. Policy

1.1 It is the intention of RLR Services to supply products which conform, in all respects, with the agreed requirements of our customers.

1.2 In support of this aim a Quality Management System has been devised that follows the principles laid down in the International Standard for Quality Management Systems ISO 9001.

1.3 The Company has not applied for formal accreditation against the Standard at this time. This decision will be reviewed in line with the needs of the business and its Customers.

2. Objectives

2.1 The Company's quality objectives are laid out with respect to all aspects of the Company's training operations. In particular it aims to be at the forefront of technological developments where these are seen to enhance the service provided to its Customers.

2.2 The Company also strives to meet and exceed its Customers' expectations with respect to the services provided.

3. Review

3.1 All aspects of the Company's operation will be subject to regular review and audit, thus ensuring that the system remains effective.

3.2 Regular reviews are carried out internally as well as being subject to random verification by outside agencies.

3.3 Relevant quality objectives and methods of measurement will be detailed within operating procedures.

4. Continual Improvement

4.1 Records of reviews will be maintained to provide a historical measurement to identify areas for improvement in the services provided by the Company.

4.2 The policy of continual improvement of processes used within the Company will ensure that it stays at the leading edge of current technologies allowing it to anticipate and consistently exceed the needs of its customers.

4.3 The Quality System in operation is a living document and all employees are encouraged to make suggestions which may improve the quality of service provided to both internal and external customers.

 

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